All the essential module reading and resources are here for the Supporting Children’s Complaints module. Click on the link to either download the resource or view on the original website, depending on the source.
We are please to receive recommendations of additional material and links to add to this page.
Legislation and Guidance
See also local authority and institutions’ local complaints procedures.
Reports and Research
UCLAN/NCB Independent Advocacy: Impact and Outcomes for Children and Young People; Office of the Children’s Commissioner (OCC) 2013
Adams, M; Brady, L; Johnson, M. An Advocate’s Guide to Complaints in England; Pavilion 2018
Johnson, M. Child Abuse Compensation Claims; Jordans 2011
Children’s Commissioner website
Local Government Ombudsman: website
Judicial Review – judiciary website
Complaints Advocates (Malcolm Johnson’s website)
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