Supporting Complaints Learning Review

Activity Progress:

Here are the promised copies of the materials we used on the training day:

Complaints presentation

Sample complaints letter

Please review your learning and our training through the evaluation form below. Then you need to take the Module Final Assessment. Once you complete the review and successfully take the assessment we will award your Module Certificate.

Some of the questions on the learning review form are all optional so you can choose how much time you spend on this before taking the assessment. We do appreciate your feedback as it helps us to learn and improve what we offer.

Use the “back to unit” link to return to the unit page when you are ready to complete the final assessment.

Application and development

You will continue to be a member of our learning community for six months after each module and have access to the private community area and resources on this site. Your tutor and learning group will be available to support you to apply your learning in your practice and assist with any further development needs.

Successful completion of any module also entitles you to discounts and special offers on future e-learning and group training with We Learn We Change.

Thank you for learning with We Learn We Change and we hope to work with you again.

Please click this link for the