Supporting Children’s Complaints (blended learning)

£100.00

This module enables you to support children and young people to make an effective Children’s Act complaint. You will learn about the complaints process, other legal options for change, and how to support child-centred complaints.

This blended learning module includes a five hour group training and supporting e-learning resources. See the course description for full details.

Enrol for the Supporting Children’s Complaints blended learning module here. Completing this purchase will give you access to the module resources and e-learning elements of this course. See Description for details of booking the group training session.

Description

This module considers why children and young people make complaints and what outcomes they want from the complaints process. Our aim is to enable children to make effective complaints and have them resolved. We summarise the Children Act complaints process and the role of those involved. We identify other legal options for achieving change. We review ways to support children and young people to make a complaint.

By the end of the module you should be able to:

  • Identify common reasons why children complain and what outcomes they want

  • Explain the Children Act Complaints process

  • Identify professionals who may be involved in the Complaints process

  • Summarise other legal options for achieving change

  • Support children and young people to make a complaint.

The blended learning module includes a five hour group training and supporting e-learning resources. See our calendar for the next open course date, or book us to come and run the course for your team or group.

If you are an individual enrolling for a private group training, you should have a coupon code to enable you to enrol for free. Please contact your group organiser if you haven’t got the code. Your group organiser will let you know your training date and venue.

Reviews

There are no reviews yet.

Only logged in customers who have purchased this product may leave a review.